𝔻𝕚𝕘𝕚𝕥𝕒𝕝 𝕊𝕒𝕚𝕟𝕥𝕤 𝕊𝕠𝕝𝕦𝕥𝕚𝕠𝕟𝕤 - For Humans By Humans 

𝔻𝕚𝕘𝕚𝕥𝕒𝕝 𝕊𝕒𝕚𝕟𝕥𝕤 𝕊𝕠𝕝𝕦𝕥𝕚𝕠𝕟𝕤 - For Humans By Humans 

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Frequently Asked Questions 

What Do I Need To Request Web Design Services? 

It starts with your vision and your goal. (Click to expand)

We specialize in walking you through the entire process with explanations you can connect with from start to finish. However, you may already have some components in line and don't need to start from the starting line. Here is a rough overview of the life of a website from inception to publication on the internet. 

  1. PURCHASE YOUR DOMAIN (that's your www.mycoolsite.com or funstuff.co web address). We are happy to make personalized recommendations for the most affordable domain registrations and will gladly walk you through the info needed to purchase and register your shiny new web domain with advisory on how to format your domain with SEO analytics to increase web traffic once you have a website linked to it or landing page. Check out our resources page for tools to purchase, register, and see who owns a domain you want. 
  2. FIND THE PERFECT HOST FOR YOUR WEBSITE. Not all hosting is created equal and there are many hosting plans and packages to choose from. Many include your domain registration and secure certificates free with purchase, but watch the price point as you may end up paying for hosting power you don't need. Again, we will gladly advise you on the best options for your unique project so that you get the most bang for your buck and plan for scaling in the future. You can purchase a domain from a different company than your hosting company and use them separately or you can do both from the same company, which is easier but not necessarily cheaper. If you already have a domain that you want to use, we can assist you with transferring the domain to your host so you can access your registration and DNS records on the same portal you manage your websites. Do you need the Cadillac of web hosts or will a shared WordPress  hosting plan work for your personal blog? 
  3. CONSIDER CMS & DESIGN ELEMENTS - WordPress provides an open source CMS that works as an easy to use website builder with free and paid plugins that function as snippets of scripts without any coding knowledge necessary. WordPress is good for virtually any purpose, but there are other options out there and some may be easier for you to use personally if you want to do the design yourself. We are happy to advise you on the best options for your protect and offer customized solutions for E-Commerce, payment processing, password protection, paywalls, cloud hosting, and web development platforms if you're headed down those paths, all with integrated SEO. 
  4. CONTENT - Now that you have your domain and host with a gorgeous website built upon them, it's time to flesh them out with rich SEO content so your pages get seen by search engines and the people you want to see it. We can create content that is on brand and perfect for your themes or guide you with tools and resources so you can make your own content that stands above the rest. 
  5. PUBLISH - Finally, it's time to publish your website! After backing everything up and making sure everything is SEO targeted and polished, your web pages are ready to be seen by the world! 
  6. AUDIT AND OPTIMIZE - After your first week or month online with your grand new web site, you will want to check your data points and analytics for suggestions as to how you can optimize your content and web pages with SEO keywords, adjustments, and server configuration. We can teach you, do it for you, or coach you. You choose!
  7. LINK UP - As you progress, you'll want to integrate your social media and other pages on one homepage to ensure that your audience can connect everything that you do. Backlinking and maintaining unbroken links is important for SEO. 
  8. UPDATE SECURE CERTIFICATES - Https certificates are freely provided but you do need a bit of backend configuration knowledge to install them if you are on an unmanaged hosting plan. If you're running an e-commerce site or web store, having up to date and advanced secure certificates on your site keeps both you and your customers sensitive data  safe from being hacked while also ensuring your website shows up on search results as a secure and trusted page. 


Along the way you may be considering adding Google Ads and Amazon Affiliate links or other revenue share / affiliate ads that will allow you to gain some return on your investment on what would otherwise be a free site to use - and we got you there, too. 

Where are you located? 

We are located in Palm Coast, Florida, USA. All times shown are Eastern Standard and Eastern Daylight Time. We do not have a brick and mortar office which allows us to offer you better rates on services without worrying about high overhead costs for maintaining an office. We work remotely primarily, but local businesses in the Central Florida and North Florida region may request consultations, meetings, and on location services for a slightly increase wage to include travel expenses and equipment. 

Why Commission A Web Designer or Web Developer when companies like Wix offer easy to use web builder / CMS software? 

Wix web builder can potentially create beautiful, personalized, unique web pages that you can design from inception yourself - but for a very pretty penny. Wix hosing packages (which includes the web builder and one free .com domain registration, typically) are close to $200.00+ USD. You are also limited to what you can do in regards to back end SEO, meta data, and custom applications when using web builders like what Wix and Shopify offer. 


When you commission a web designer or web developer - be it us or another firm - you enjoy the freedom of limitless customization at your command. Custom scripts and CSS code can be integrated by specialists that can identify the best and most efficient integrations for your pages, reducing loading times while preserving the visual beauty and overall accessibility of your website. If you want to use these web builders and pay the premium cost, by all means! You may end up having a passion for web design as a result. 


Unfortunately, the biggest downside to these sites is that they cannot be migrated, copied, or transferred to another CMS or host. If you unsubscribe from the hosting services, you will have to start from scratch and potentially purchase a new domain. 


How much do domains cost? 

The price of a domain is dependent on how popular the address is itself and the domain extension (that is the .com, .net, .org etc.)

.com domains tend to be the most popular and therefore the most expensive. You can usually find a .com domain at an affordable price using any of the domain brokers on our resources page, but you may need to play with the wording a bit or experiment with different extensions. Look into hosting plans that bundle your .com domain registration and hosting into one monthly or annual fee so that you can access everything through one login portal. 


There are domain extensions now that are known as vanity extensions - .io, .store, .me, .blog, - are examples of vanity extensions. If you like the change and want to save on the registration, you can definitely look into purchasing one of these BUT free secure certificates, like your free https certificate provided by Let's Encrypt, may not work with some of these extensions and Verisign or other upgraded certificates can cost around $20+, not including the installation, which professional installation can raise that cost significantly. 

What happens to my content/ website if I discontinue your service or cancel my payments? 

Your websites, domains, and any and all content including backups and copies ALL belong to you. We only ask that our clients, current and previous, allow us to maintain some copies to showcase in our digital portfolios. 

When you commission our service, you will be sent a standard Computer Services Agreement that outlines the cost of the service requested, a description of the services we are to provide during our time together or to fulfill the contract, an NDA that applies to us in regards to your sensitive information and meta data of both the company and your own customers or clients, and explicit rights to claim ownership and fully utilize whatever we create while working with you. This agreement can be signed digitally and we will return a notarized copy to your email along with invoices and receipts as they are produced. 


We strive to provide full disclosure, transparency, and ease of access to any and all work done for all of our clients. Though we never want to lose anyone that we work with, things happen and we understand. Just tell us how you want us to release your files and we will facilitate the transfer of ownership / management until transfer is completed. This can take up to 30 days, longer in some cases. We ask you give us at least 14 days notice for any changes or cancellations

Do you design landing pages and listings too? 

YES. If you just need a landing page where your customers or fans can easily access all of your web links in one place or you are looking to optimize your listings on eBay, Etsy, Mercari, Bonanza, Facebook Marketplace, Amazon, or other e-commerce platforms, we can help! Listings can be created with SEO integration and conversion research that will help increase sales and drive traffic. Our newest marketing efforts combine traditional SEO analytics and strategies with new AI integration so that you can utilize all aspects of this new technology to market your products!

We also offer on page SEO for personal profile pages and platform profiles such as OnlyFans, Patreon, Kickstarter, and others with custom CSS and HTML for a older format such as Niteflirt and Clips4Sale. Contact Us for details on how we can help get more money in your pocket with great design! 

What Happens If I Don't Like The Design Or Want A Refund? 

Unfortunately, do to the personalized nature of our work and how much time and dedication it takes to make a functional and beautiful website, we do not allow for refunds or chargeback requests regarding these purchases or any design purchase. However, we will continue to work with you until you are absolutely satisfied, no matter how long it takes. 

After the initial design, you are allowed 30 days to utilize your site and note any changes, improvements, or tweaks you would like us to implement during that time to what will become the final design. Once this trial period is complete, your purchase is considered finalized and non-refundable. If, during this time, we cannot come to an agreement on the design or perform the necessary requests for full implementation of your site, you may request a cancellation. In this case, we will release your payment back to you (minus the deposit) and scrap the project. Our time will terminate any and all copies and backups and you may take over or have another design team perform the task. 

Refund Policy For Other Services 

  • Graphic Design - No Refunds
  • SEO Optimization - No Refunds 
  • Migration & Transfer Service - No Refunds 
  • Maintenance and Admin Services - May be pro -rated, no refunds 


All requests are processed on a case by case basis and considered throughout the process. If you do not like something you purchased or commissioned from us, we will always strive to make it right no matter how long it takes. 

How Do You Classify Your Services For Tax & Legal Purposes? 

We consider ourselves independent contractors or sub-contractors governed by our own policies and terms of service. We are NOT considered employees of your company or business. We operate under an EIN and additional tax information will be provided in your legal documents upon commissioning any of the services we provide.


Contracts may not be altered once signed and notarized with the notice and authorization of both parties. 

How Much Do You Charge For Services? 

We charge for our services based on industry standards, current federal and state wage / compensation laws, and adapt our service charges based on the unique requests and individual needs of our clients. We strive to provide competitive, affordable pricing for all of our digital services and downloads. We encourage our customers to research and compare options and price points before signing any service agreements or contracts.


All quotes and pricing for packages are provided with the benefit of our clients in mind and may be negotiated prior to signing any service contract or agreement. 

What Payment Options Are Available? How are payments processed? 

We offer several payment options for your convenience. Automatic payments are not authorized by default, but you may request automatic payment setup for your account if you wish AFTER you receive your first invoice. 

We accept the following:

  • PayPal 
  • Credit / Debit Card Payments 
  • Local or International Wire Transfer 
  • Cheque (Local clientele only) 
  • Direct Deposit / ACH 
  • USDC Crypto payments 


After you commission a service, you will receive an invoice or deposit request (to the email address oe address provided) with all payment information / links for easy payment processing.

Receipts for transactions will be delivered digitally to your valid email address. Please see our sample agreement and Terms of Service agreements for info on cancellation, termination, and refunds. 


Do any fees or taxes apply? 

In the United States, Florida, there is no tax levied on digital goods or services provided. However, we encourage you to check regional and local legislation for where you reside.

As an independent contractor or sub-contractor, our services may be tax deductible in the USA if they pertain to your business or company. 

Is your content AI generated? 

As of right now, we see no advantage using anything generated by AI on its raw form. The current competition between AI developers and semiconductor manufacturers has given us the opportunity to sit back and watch as companies continue to compete to provide the best AI service. 

While AI still requires a human to keep it in line and to cut out any pitfalls, some companies still utilize generative AI services to create mediocre, often times inaccurate, and even outright unreal content and results that reflects upon their consumer products - all in the name of cutting costs and reducing paid labor.

We continue to keep an eye on AI to see when it reaches the point of being a viable replacement for human generated content and labor, but we currently do not believe that the benefit of AI has reached a marketable level and therefore limit the use of generative AI in our services to performing proofing tasks and identifying errors. 

What information do you process? 

We only collect the information that pertains to the service we are commissioned to provide or to improve the service we provide you. This also pertains to any information processed by tools like Google Analytics and generative AI. We do not collect any sensitive data and do not knowingly sell or share your data with any partners or third parties.


Your security is our top concern, which is why we take the time to ensure you have the right security features on your hosting plan and websites, making any tweaks or adjustments wherever possible that increase your website security and protects your customers that visit you site from data leaks or phishing attempts. For more information, please refer to our Privacy Policy

©2024 Digital Saints Solutions - Samantha Luck
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