Policies, Disclaimers, and Terms
We Believe in Integrity, Transparency, and Acting Upon The Best Interests of Our Valued Patrons Before All Else
Digital Saints Solutions was founded upon the principles of integrity, transparency, and creating a fiduciary relationship with our clients that works to build a foundation of trust with our agency and the agents that work with and for us.
We Uphold Your Values While Pursuing Your Goals
•We work hard to keep our clients informed when it comes to their online marketing and presence to ensure that our campaigns, visual identity representation, strategy, and presentation match your vision and values throughout our contract with you. Whether you want more hands on approach to your social media accounts, website, and consumer interactions or want to sit back and let your agent take care of your accounts, we provide every client with a complete list of credentials and access to all managed accounts online, including your license keys and registrations if purchased directly or reimbursed.
Your Security Is Our Priority
•Each contract or service agreement includes an NDA to provide you with reassurance that your company's and customer data as well as any information shared with us or your agent throughout our relationship is legally protected. We include basic privacy policy creation and cookie disclosures in our sitemaps and themes by default to ensure that your company or project is protected when it comes to data security and legal ramifications or liability.
•In addition to legal protection, Digital Saints Solutions trains agents to create and maintain secure accounts across all managed services with security software installed by default for all of our design clients that will alert us to any potential threats or malicious activity so that we can act fast and neutralize these bad actors before any data is copied, corrupted, or lost.
•We educate and inform both our clients and agents regarding current threats, how to protect yourself, and what steps may be taken in the event that you are attacked or have your accounts compromised. Our agents offer seminars and employee training to prevent common administrative mistakes and unsafe protocols that allow for bad actors to take advantage.
•Finally, unlike most in the industry, your account credentials are maintained in a dedicated physical file once accounts are created, - including your contact information, payment information, transactions, account names, passwords, and social media credentials - so that your sensitive information stays offline when your accounts aren't actively being used or managed.
Fair Pricing & Affordability - Why We Don't Publish Prices
Building and maintaining a website isn't an easy task, nor is it cheap. The amount of time and effort that goes into planning and developing a functional website - let alone an online store or sales platform for a business / start up - can make it tedious and daunting to even those tech savvy enough to attempt to build their own using the various drag and drop tools out there.
We understand that cost is a major factor in deciding how you want to proceed when it comes to creating a brand or marketing presence online.
For this reason, we allow our clients the ability to enter a free consultation with no assumptions or pretense, describe your needs and goals, and discuss your budget with one of our friendly, understanding, and knowledgeable agents. We are happy to answer your questions, provide a variety of options at different price points, and even allow you to add on and remove services as you go so you only pay for what you want and need.
Our Agents Are What Make Us Different
We work with and subcontract agents based out of the USA of all backgrounds and specialties, ages, and locations, allowing them the freedom to work on projects that they are passionate about and that passion translates into the work done for our clients. Many design firms and developers are subcontracted overseas and can charge anywhere from $100-$200 per hour for services our agents offer as part of their service contract with our clients at no additional charge except the monthly retainer outlined in your personalized contract. What's worse? Often times, the job isn't done. You end up hiring another developer to continue where the last left off or to fix problems created by the previous.
With us, the same agent you work with from day one will be with you until the end of your service agreement unless you decide to request a new agent or they make the professional decision to refer you to someone else that could do you better.